The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
  • We adhere to a strict privacy policy that means your information will not be shared, sold, or otherwise distributed. Credit card information is processed through Pay Pal and thus protected by Secure Sockets Layer. This site is compliant with the Better Business Bureau Code of Online Practices.


  • Consumer Agreement
  • Each consumer is responsible for determining the suitability of Annie's Sweatshops products for their individual situation. By purchasing our products, you acknowledge and agree to accept all responsibility. Annie's Sweatshop and its owner cannot be held responsible for any injury or damage that may result from the use of their products. Please inspect regularly, use good judgment and common sense in determining appropriate use for any pet products.


  • Shipping & Delivery
  • Due to overwhelming demand, new orders ship within 2 weeks.

    All orders ship via USPS. Need quicker delivery, contact us.

    WHOLESALE ORDERS
    We love wholesale orders. Contact us for more more info. Allow 3 weeks for delivery.



  • Warranties
  • 30 Day Money Back Guarantee. Since we sell custom crafted items as per customer specifications our warranty covers ONLY product defects (broken seams or hardware) beyond normal wear. If you feel a product is defective, contact us. We will make every effort to repair or replace the product. Returns must be made within 30 days of purchase.


  • Return Policy
  • We love custom orders. Please double check your measurements. We're not responsible for incorrect measurements supplied by the buyer.

    We want happy customers. For standard sized items, returns must be in it's original condition and resellable. contact us and we'll make arrangements. Refunds are made when we receive the item. We do not reimburse shipping fees (unless I made the boo-boo). Do not return your package COD (it will be refused). We will make every effort to make sure you?re satisfied.

    For custom crafted items as per your specifications, our return policy covers ONLY product defects (broken seams or hardware). If you feel a product is defective, contact us. We will make every effort to repair or replace the product. Returns must be made within 30 days of purchase.


  • Miscellaneous
  • RECYCLING TERMS AND CONDITIONS
    To qualify for the rebate, check the Recycle Program Button with your purchase. If purchasing a collar, mail working parts for a collar (buckle, D-Loop, and adjustable slider). Or, if purchasing a leash, mail working parts for a leash (metal swivel loop lock) to:
    Annie's Sweatshop
    821 Martin Drive
    East Aurora, NY 14052.
    Limit one rebate for each product purchase. Only working parts are valid. Offer valid to purchasing customers only. anniessweatshop.com reserves the right to nullify any request which cannot be substantiated. Please allow 2 weeks for the processing of your rebate check. Processing begins when your parts are received via mail. The offer may not be published in any refunding magazine or elsewhere without written permission. Annie's Sweatshop is not responsible for lost, late, misdirected or missing rebate submissions or checks. Void where prohibited, taxed or restricted by law. Offer is valid in the USA only. Additional promotion specific terms and conditions may apply.